Last updated: 19th March 2026
Clarilo Ltd is a UK-registered company and acts as the data controller for personal data processed through the Clarilo platform.
We collect the following categories of personal data:
identity and contact details, including name and email address
professional information such as job role and company
Customer Content uploaded to the platform
voice, cultural, and communication preferences
usage and technical data, including device and browser information
We use personal data to:
provide and operate the platform
personalise outputs and suggestions
improve product performance and security
communicate about accounts and updates
comply with legal obligations
Clarilo uses third-party service providers, including AI infrastructure providers such as ChatGPT during beta.
Personal data and Customer Content may be processed outside the UK or EU. Where this occurs, we apply appropriate safeguards, including contractual protections, to ensure compliance with applicable data protection laws.
We retain personal data for as long as an account remains active or until deletion is requested.
Users may delete their content or close their account at any time. Data is removed within a reasonable period unless legal retention is required.
Clarilo uses cookies in accordance with the Cookie Policy. Cookies support essential functionality, security, preferences, and future analytics.
You have the right to:
access your personal data
request correction or deletion
object to certain processing
withdraw consent where applicable
Requests can be made via the Need Help page.
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
We may update this policy as Clarilo evolves. Material changes will be communicated where appropriate.
